Terms & Conditions
1. Your Silkrute Account
After setting up an account at Silkrute.com, you are responsible for keeping your login credentials (username and password) confidential. Silkrute is not responsible for maintaining the confidentiality of customer's username and password as we don't share these credentials with anyone. After creating your account, you'll be responsible for all the activities that happen under your account. If you think your account is being used by unauthorized users or your password's confidentiality has been compromised, you must contact Silkrute's customer support immediately for further assistance. Silkrute has complete authority to reject an account proposal or terminate the account permanently in case of illegal activities.
3. Website Accessibility
We always focus on providing a seamless shopping experience to our customers. However, in case of repair, maintenance, or a technical glitch, we may suspend our services for any duration. Our services may also suspend in case of network errors at the backend.
When using Silkrute's services, users have the right to place comments, product reviews, or contact us via email, given that the content is respectful and doesn't contain any false language. Silkrute holds the right to delete irrelevant comments and reviews from the website if they contain any obscene, disrespectful, or false language.
5. Membership Charges
Silkrute doesn't ask users for any membership charges at all. You can create an account at Silkrute for free. In case you pay for membership charges, when approached by anyone under Silkrute's name, we could not be held responsible for issuing any refund. At Silkrute, you only have to pay for the orders you've purchased from the store.